Not the best JetBlue day. Good to still be welcomed during the flight to those popcorn chips! Free entertainment and plug for charging electronics. Too high, expected JetBlue to not jam pack all the seats like the exit aisle. for long flights, not again. ", "Plane was an hour late in leaving. My flight was changed so many times and then it was majorly delayed, when we landed we had to wait for over an hour, The airport was chaos. The guy in front of me reclined his seat and I could barely move. Fortunately for the first leg of the trip (Santiago-Lima) there was an empty seat by her and I took it; and for the second leg (Lima-Los Angeles) the passenger next to her was upgraded on the last minute and left his seat for me. Something was missing. The cheapest one-way flight from Miami found on KAYAK in the last 72 hours was to Newark ($26). Positive feel. I figure the seat selection on mobile app would be my choice next time. For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. Web1.2 This Platform is operated by Vacaciones eDreams, SL, duly incorporated in Spain and registered in the Trade Registry of Madrid with registered office address is at Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain and with Tax ID number Number B-61965778 (hereinafter referred as eDreams, we, us or our). Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I was supposed to get to La Paz on Jan. 28 and ended up arriving on the 29. Other cheap flights from Miami found on KAYAK in the last 72 hours include flights to New York LaGuardia ($59 round-trip), to Denver Intl ($85 round-trip) and to Las Vegas Harry Reid Intl ($95 round-trip). The plane was only half full and they actually let people lay down in rows of empty seats. The beef choice had potato salad and potato in the hot meal. ", "In-air service was excellent. Head of flight crew was very rude, likely because she was so tired. (liked kayak delay updates tho!) ", "Seats very uncomfortable no room to move", "Excellent check in and boarding service", "Cleaning of the airplane could be done better", "Fly attenden alwas with a beautiful smile", "Clean and spacious plane, relaxed and organized gate cre", "Crew member passing out ear buds ran out and never came back", "Got moved to an aisle seat instead of the middle. ", "Flying on a Boing 787 is wonderful. I definitely left the flight feeling full. ", "Booked at last minute so have middle seats. Suncountry is a great airline. ", "The menu was poorly planned with very little fresh raw salad . Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. ", "Free on board WiFi and a very clean plan JetBlue you are the best", "The seats were awful and uncomfortable. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight from Miami is likely to change within 7 days, so travelers know whether to wait or book now. Pretty sad for what the cost of a first class ticket. It was really run down. Flight was delayed and staff mis-informed. ", "Flight was smooth, arrived early..crew was prompt and courteous. Took 20 minutes. Given multiple instances of incorrect information. Due to that I had to ask the crew to help me to find a passenger willing to change seat with my wife so that she could travel next to my baby boy", "They have all the boxes checked. My wife became extremely ill and under the direction and OK to fly home from Doctor Gonzalez It was in my wife's best interest to leave Mexico early. Carry-on compartments are very high in these planes, great for tall people, one can actually stand without hitting the head. Email us a Question; Retrieve a Reservation; Frequently Asked Questions; You can call us any day of the week! )", "I was seated close to the front so deboarding was quick. The plane in general was to small and uncomfortable. ", "Horrible customer service and delayed all our plans", "Old aircraft, uncomfortable seats and not entertainment system", "We sat on the tarmac for two hours. Experience: 13 yrs. Democrats hold an overall edge across the state's competitive districts; the outcomes could determine which party controls the US House of Representatives. ", "Not getting my luggage across the ditch, paying for movies as an extra, no meal. In Mexico they made the process of flying home easy for us. ", "The general attitude of the flight crew was great. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. This is not spirit where everything is a la carte on a flight. WebThe agent may proceed with the procedure once you provide all the details. Couldnt enjoy any entertainment provided. ", "The seats are very tight, no tv, the rest of it wonderful", "Copa did not allow me to board plane with setvice animal. ", "Extended turbulence was very uncomfortable. WebAny additional requirements, costs, and the current status of results should also be confirmed directly with the service provider. Waited 15 minutes for one bartender to return from break. ", "Entertainment. ", "Free WiFi was great, but wish I could sign in with my Amazon account instead of setting up TrueBlue. ", "I appreciate that they let families with strollers board after Group A, there seems to be more space than the major carriers, and the snacks are good! ", "First class upgrade was suspect. ", "Upon deplaning in Cancun, an attendant asked me if I was staying there. However, the flight itself was fine, nothing great, nothing bad. ", "Sun Country's customer service was amazing. ", "I was in Classe Premier. And they kept their cool throughout. Would have purchased food but chose not to because options were poor and expensive. What a waste of money. There was few food options for sale on the menu even fewer snack options. ", "No assigned seats on second flight til we got to JFK. Departure process was very easy. Much more attentive and responsive to our flight requests. The next most popular destinations are Las Vegas Harry Reid Intl (4%) and Medelln (4%). ", "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! Copa airlines do not approved them for another flight to get home. Not to mention the flight attendants repeatedly bump into my wife by reaching over her to serve people in the row in front and behind us. Then please go through the cabin and assist. Narrow seats. ", "Delayed for no reason, very irresponsible msnagement". Thank you Jet Blue ! flight was insanely turbulent. Delta was a good flight but dont ever wanna fly on Aeromexico again! WebAeromexico | 510,047 followers on LinkedIn. It essentially pre-screens participants for major red flags and criminal history to judge whether or not theyd be a risk entering the United States from a foreign area. the third time is when he finally left to peru but he did not notice that rhe flight coming back home was cancel. There were movies, tv shows, and games. ", "Fast check in, friendly staff, left earlier", "Easy and quick flight. The first flight was delayed, so many people including me missed the connecting flight. ", "See above. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland. No explanations were ever given as to why we were delayed. Nadie nos acerc con respuesta. Paid $30 more, but obviously no choice. Rough trip home after great vacation. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. ", "Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. Unacceptable. Mais c'est vraiment un dtail ! They have a bad attitude. Cancun Airport is 9 miles from the center of Cancn. ", "Vouchers and free food after 9 hour delay", "Not have us board and deplane and waiting for 9 hours. This is most distressing. we moved seats and the remotes for those seats were broken. You can then pick the flights that suit you best. It took over almost an hour and a half. No one is cleaning or repairing anything. Mainly the flights delay was the absolute worst. 1-888-558-6654. Really sad for this. Going to peru also it was cancel two times one because the covid was not accepted The second time he could not board the plane i dont know why? No embarrassing food for purchase as other airlines. WebMarketingTracer SEO Dashboard, created for webmasters and agencies. Wrong gate info on JFK monitors. But as long as we get there safe and sound I am ok.", "Boarding process in Miami was chaotic. Short flight and very attentive crew. ", "Wrong terminal info in JFK air train. She refused to take our bags in the full sevice line until other passengers deferred and insisted our bags be checked In ahead of them since we had been waiting longer. Manage and improve your online marketing. ", "The line for security was poorly managed, tried talking to multiple employees and they all ignored me, and on the plane there was no wifi, and I tried to flag down a flight attendant for water but they never came to the back of the plane. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. Search hundreds of travel sites at once for deals on flights to Tulum. Excellent flight with a wonderful pilot(s). Rear deplaning never worked due to some problem. ", "I like people who work for Alaska they try they best are very professional and polite. Great experience overall", "The ONLY complaint I have was there were no free snacks and it was a 3.5 hour flightbut I did get a whole can of soda for free so that was nice", "We were able to get Sun Country first class.. it rocked. You cannot fly directly to Tulum. The obituary didn't even hit the papers until 2 days after our original flight. ", "The amenities (entertainment, in-flight service) were limited. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. They made sure that we were well taken care of as well as the other passengers. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Felt very pampered", "The line for printing the pass was not open. Good entertainment service, modern, but the missed a few movies they should have. Turns out this was in the last row, and between not having a reclining seat, a generally rough flight, and the constant line to the bathrooms it was particularly unpleasant. Such an old plane for such a long flight. It was stressful trying to get to new gates and not sure if we would make our flights or not. ", "Free movies on plane, quick boarding! WebTrack any flight live Cheap flights Last Minute flights Redeeming our discount code Airline routes United Airlines Frontier Airlines Spirit Airlines Volaris American Airlines Flights to Miami Flights to St of Madrid, Volume 36897, Sheet 121 Page M-660117. There were not enough people to staff the bars in the JFK terminal before our flight boarded. The flight was cold and miserable and today Im sick. ", "the flight was delayed and so I missed my train home", "Friendly crew and lots of good free snacks! Also had to try three times online and twice in person for upgrade. ", "The crew was very professional and we the customers were very happy to have this team", "Check in process was a nightmare. Tenamos acientos en AM+. ", "We requested bulk head seats as my husband just had knee surgery. ", "Everything about this flight was superb. Loved it!! Once you have given all the details, the agent will retrieve your reservation. Iberia Airlines employs theives. Did not make it, and then won't deliver it when it makes it to Kathmandu! Started late as the crew reported late to the flight. ", "Short, friendly people and was on time. ", "Flight attendant Susan was wonderful. She knew every phase of the operation of your Airlines. ", "First off the TSA line was changed right in the middle of waiting in it. Meaning I Had Ordered Something To Drink, And It Took Them An Hour, And I Had To Page, And Remind Them Of My Order. ", "No announcements for landing. ", "My departing flight was delayed 1.5 hours and my return flight was delayed approximately 2.5 hours. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Miami. For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. ", "New plane with self service snacks and drinks. In general from United States, JetBlue, United Airlines and American Airlines fly the most to Cancun Airport. | Grupo Aeromexico, S.A.B. ", "Broken seat back, broken tray table, audio input didn't work. ", "Plenty of room and empty seat next to me", "Long walk from parking to terminal at JFK", "The flight was delayed for like an hour", "Everything went well and the lines wasent bad moved pretty fast", "Legroom is better than most other airlines and crew was very nice", "We were delayed on the runway after boarding for an hour and arrived in Burbank an hour late. ", "I prefers better fare options. Fly from Miami on Spirit Airlines, Frontier and more. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. ", "The whole team was rude not helpful at all all they did was give an attitude only nice person was the girl with the glasses the other 2 infront rude and not helpful at all", "As always, JetBlue gives one of the best mobile experiences while traveling, excellent flight as always with everyone from the staff very attentive and nice. ", "I hated that it costs $150 for an extra (2nd) checked in luggage. Also a shame that they do not have a way of recognising the people that fly with them frequently, I have flown with LAN 10 times in the last 12 months. Don't know who messed up with my luggage if Delta connection or China airlines. Also the flight attendents barely made an appearance for me to even request some water! That Is All!!!! Next time i may look for a layover in Florida. ", "There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! KAYAK recommends you fly to Cancun. I must say your Mexico agents are well trained and professional. ", "Shorter layover times with connecting flights compared with flying through LA. The layover was 2 hours but since the first carrier was late, it caused us to miss our connecting flight. ", "I absolutely adored Air New Zealand. Many onboard entertainment choices available using individual LCD screen display. Plane very comfortable though. ", "The crew was outstanding, polite, and professional. ), vague threatening announcements about stopping all boarding unless people came forward to check their overhead luggage, horribly uncomfortable seats and far too loud, obnoxious PA system. Delta did nothing. flight attendants had to break up a fight between a crazy woman who was banging on the guys seat in front of her. ", "Crew handled a health situation very well. Crew were very efficient, polite and attentive. I won't be flying this airline ever again. After dealing with the kiosk for more than 1/2 hour. ", "I liked sleeping for 10 hrs & arriving in AKL ready to roll! ", "My one complaint is the bathroom layout of the A320. Now I am being told to rebook the flight and pay full price. Sun Country definitely changed that outlook for me with the ease and hassle free making for a wonderful trip. Thats when I want to and did say something to certain individuals and made them wait. ", "Paid more for priority seats roundtrip to find out nothing about it is priority. This used to be a basic! On time even though we left 30 min late. In something like 10 days, they got 6,000 agents up and running on Amazon Connect so they could continue servicing their end customers with customer service. I lost my hotel reservation, again only one time they offer drinks and food was not good in airplane . ", "The plane was delayed for 5 hours and the ride was longer than expected. ", "I liked that there was food available and that they offered complimentary snacks and drinks. Give us a call. I'll have to check out your version of Mileage Plus. ", "I was asleep the whole flight. This was news to us. Manage and improve your online marketing. Went we arrive to San Francisco airport they delay fly for 3 hrs I have a hotel in NY to sleep for 5 hrs before I pick up rental car and start to drive to my next trip . She told me not to put my backpack in the overhead bin, even though there was enough space and the back 3rd of the aircraft was half empty (I was in the last loading zone so there weren't many more people after me). Searches for flights from Miami to Mexico City Benito Juarez (3%), to London (3%) and to Los Angeles (3%) are also popular. ", "But the snacks and free WiFi is not enough to payback the delayed departure experience. ", "completely not flight was 11:45 they fly on 12:15 after stopping Multiple times on ramp also even flight land at 8:18 Supposed to be at 7:55 because of uber driver charge me waiting fee and in flight i ask water so she said ill give you in air and in air she didnt came for 1:30 for offer water", "crew should be better and flight should be on time", "No seat assigned at check in. They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). IATA-accredited agent. ", "I was bait & switched from $290 to $398 on a Kayak ticket with Alaska Airlines. We are truly truly grateful. On American Airlines they are a lot more friendlier. ", "Loved the customer service & movie options", "The flight only had snacks for free; wish sandwiches would be given for lunch", "Flight was delayed with no explanation. I'm skinny and I couldn't cross my legs without sticking them into the isle first. That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom. ", "Very impressed by JetBlues seats- feels bigger than seats for international flights!! ", "Bathroom in the back was leaking water on the floor, and there were a lot of young kids on board minor stuff", "They delayed the flight (very first one of the morning) by over an hour, caused me to miss my connecting flight, which meant I had to stay overnight and take another flight. But this is the flight crews responsibility, not the passengers. We need aggressive regulation of our airlines to prevent the unconscionable and humiliating way they treat economy passengers. ", "As always, the seats are too small, the overheads too full, and the staff a bit harried. ", "I love that you can charge your phone in-flight! ", "Ample leg room (Im 59, could be tight for someone 6 and taller)", "No headphones provided for inflight entertainment. Ended up not getting anything and was not thrilled by it. A large number of excellent movies", "Seats felt even more narrow than I am used to, and area under seat seemed smaller. American Airlines, United Airlines and JetBlue have waived their change and cancellation fees on flights to Tulum. Very poor overall. Online entertainment didn't work, no shows, the map doesn't have a time or useful info. ", "Friendly and helpful crew and on time departure and arrival during busy holiday travel time. ", "There wasn't entertainment in my flight, and I didn't buy any of the food,so I really can't rate that. WebFly from New York on Volaris Costa Rica, Volaris, Spirit Airlines and more. ", "Inflight entertainment was relatively new and varied but remember to bring ur own headphones!! ", "On time, good service, great new entertainment system", "Flight was on time and the crew was polite", "I didnt understand the reason of serving food at 3am when the departure time is 1:05 am. ", "Friendly gate staff Friendly flight attendants Seats bigger than Spirit Airline's Just $15 for an upgraded 6th row window seat Accepted my carry-on bag free, without measuring the the wheels as part of it's measurement. Another nearby airport is Cancun (CUN) (68.6 mi). WebIf you plan on traveling with your pet, you should contact the Customer Service Team at (800) 433-7300 as soon as you confirm your travel plans to guarantee Fido a spot. Swoop customer service contact number: Swoop Airlines Canada Mailing Address: 22 Aerial Place NE, Calgary, AB, Canada T2E 3J1 Swoop Contact Centre: 1-587-441-1001. Fly from Dallas from $84, from Minneapolis from $86, from Newark from $86, from Los Angeles from $86 or from Washington, D.C. from $89. ", "We had to take a connecting flight from Paris and British Airlines were very inconsistent with their hand carry policy which gave me so much stress. I have an iPhone 8 so I only have blue tooth headphones and couldnt watch the movies displayed. ", "What should have been a 90 minute flight took over 4 hours! Vacation planning assistance is available from 9AM to 12AM EST. They don't ask those questions but then need it to process the request. Entertaining kept resetting. ", "At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. We were waiting in the tunnel for longer than usual. ", "The boarding policy changes are confusing. ", "There was a mechanical issue which delayed boarding, but they tried to accommodate accordingly. The Citadel drive start at 05:12. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. Ok time :)", "Like the fact I could watch 2-3 movies. Way better than any US airline. Never flying Sun Country again. ", "The flight was extremely packed making the experience a bit less comfortable. ", "The inflight system was hard to use. ", "I have a very bad experience. Friendly staff in flight as well. I find this to be a nice perk for flights longer than 3 hours. ", "-Need more food/sandwich options, and a Bloody Mary Mix (virgin) option. ", "There was a huge delay for mopre than two hours". Based on KAYAK flight searches, the most popular place to fly from Miami is New York (19% of total searches). ", "Our redeye flight was ridiculously hot and the flight crew, for some inexplicable reason, didnt seem to care or notice. Ones from day before did not take. Were completely free to use no hidden charges or fees. ", "Flight was fine. What was the extra charge for? attentive and courteous. Also - the MSP security harassed my 80-year-old mother & she is now having nightmares as a result. Food was good and movie selection was good", "Made me check my carryon while waiting to board even though I said no and didnt ask anyone else if they wanted to. ", "Delays on both sides. The overall service from Latam is top quality; the crew was welcoming and very attentive. In 2021 a flight from NYC to MIA is basically a commuter flight and both ways my flights were delayed such incredible amounts of time. Finally, they ran out of meals early on in the flight. I have never felt so degraded on a plane. Quick boarding. ", "Flew to JFK from Jax and back and both flights left on time. ", "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. We were up over 24 hrs by the time we got home. A carry on and a handbag were also allowed which others don't. Esp those newer iPhone owners!! Were happy with having our carry on luggage checked for free. Great care for comfort and needs. Its unbelievable how the plane is still there, with the corridor that takes the passengers to the plane still attached to it, and they can look me straight in he face and tell me they cant reopen the door. Entertainment is great, lots of movies and music. ", "I don't think there is the option to turn off the TV", "Professional and genuine people who reflect the good in life. WE ARE EXTREMELY GRATEFUL. ", "The crew on Air NZ is consistently wonderful. The 'live TV" by DierectTV worked for about 10 minutes during the 4.5 hours of flight. One toilet out of service. It was my flight from nyc to dc that was terrible. Otherwise good flight. ", "I wish that there was food included in the price of the ticket and that there would be screens for viewing on the back of seats like with other companies. They need a screen on each seat like other airlines. Verint (Nasdaq: VRNT), The Customer Engagement Company , today announced it was named to the inaugural Constellation ShortList for Conversational AI.The technology vendors and service providers included in this research deliver critical transformation initiative requirements for early adopters and fast-follower organizations. Really disappointed. ", "The headphone jack wasnt working properly, sound was muffled and fuzzy. Music selection was very good for my taste. This was made worse by the fact that the flight attendants NEVER STOPPED WORKING THE AISLES. Pilot kept us updated. Plane left half hour late", "Flight from LAX to Lima good enough. One flight attendant was a bit rude. I was told by an employee that the only economy seats were the middle seats, that aisle and window seats were preferred seats. But overall I enjoyed my ANZ flight. The lights in the cabin were not turned off until after the meal was completed, around 4:30am. When flying the overnight/ morning flight they leave the cabin lights on pretty much the entire way, their excuse is that they need to serve dinner, but who serves dinner at 0500 in the morning anyways. The in-flight entertainment was staticky and you could barely see the TVs. Was very disappointed when they didnt work the entire flight home", "The flight was very smooth and the staff was very nice. Jet Blue blocked ticket next day at 6am for China Southern. It will be nice if someone from latam call me and explain the reason of the mistakes and probably own us an apology. It was warm and humid. Could barely fit my backpack underneath. For international flights, their seats and entertainment are excellent. I dont! The staff was very nice, the seating area was spacious and relaxing and the lights inside were super fun! ", "Generally, we all know coach is just uncomfortable. It is what you would expect from a coach flight. ", "Leg room and personal item room under the aisle seat is good. Arghhhh", "Didnt have to wait much for the connecting flight and Peruvian Crew was way more hospitable than the previous Panamanian Crew. An excellent overall experience", "That our flight got delayed so many times, they changed the departure time to sooner at the last minute and we had to book it to the gate from security, we missed our connecting flight and had to sleep in the airport. Use old planes, which don't have entertainment or outlets. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault. Now I have to wait 10 hours and the outrageous part is that I had to pay $200 extra for the other ticket", "Missed flight due to my connection flight being iver one hour late", "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. No explanations were given, but it is clear that they oversold as all flights were full. Confirm policies on booking site. I was told the plane was full and they could not change my "preferred" seat although I did see empty seats on the plane after takeoff. ", "I got bumped to first class. ", "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. They told us that it was a direct flight as it was initially scheduled from Lima to La Paz, but that was not true as we had to stop in Santa Cruz first. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Tulum is likely to change within 7 days, so travelers know whether to wait or book now. Ill never fly Delta again. A few minutes later, St Nick made a little cameo to say hello to the children aboard! WebFind flights to Worldwide from $22. Airline Customer Service Agent @ Volaris Airlines. called passengers by group, then told them they were blocking the way for other passengers! Everyone who worked there didn't give a damn about anyone's situation. The entertainment and sets for domestic flights are good, but not great. flight attendants had no personality and didn't interact with passengers I will not fly with this company in the future. ", "No soap in bathroom stall. Again our wheel chair person again was amazing in making sure my wife would be OK through the customs process. TSA was a massive line and took forever. They boarded our section last. ", "My wife and I had our seats changed (not requested or offered) to sit together. Vacation planning assistance is available from 9AM to 12AM EST. ", "Staffs was very attentive and sweet. I felt well cared for and tended to. So rude", "The plane was on time. The seats in the first row barely fit a female with hips. ", "My flight was delayed more than 9 hours, and I do understand the fact that this happens. I have a lengthy customer service email chain & it is NOT resolved. ", "Everything was superb! ", "Everything. On a red eye this was a real disappointment for me. ", "L'espace dans l'avion - c'est la 1re fois que j'en ai autant en classe co ! ", "Two one way tickets were purchased to Cancun. ", "Should ask me what did I like instead. ", "Crew was nice, and pilot was helpful and got us there early. ", "I was very disappointed to discover that I was not able to choose my seat in advance because I bought my ticket from a third party. I wouldve upgraded to more room, but for $55? ", "Plane small and crowded. ", "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Give us a call. I really love them", "Plane to JFK cancelled. I've never seen anything so stupid. ", "Not much to like in mediocre flight. Also, On Long Flights Like This "Food Should Be Served At No Additional Charge" Seriously!!!! Overall a superior experience. WebLooking for a cheap flight? You don't realize that there's an art to being a good passenger until you see passengers who are unskilled at being passengers. Wasnt comfortable at all and should be cleaner. 1st and 10 at CIT30. The flight crew was funny and charming, and quite attentive to people who wanted snacks and beverages. Otherwise it was fine because no one has anything approaching expectations these days. 25% of our users found tickets from Houston George Bush Airport to the following destinations at these prices or less: Mumbai $627 one-way - $1,163 round-trip; Las Vegas $70 one-way - $163 round-trip; Ho Chi Minh City $713 one-way - $1,034 round-trip ", "Im still sitting in Minneapolis so I would have liked to be at my destination. Email us a Question; Retrieve a Reservation; Frequently Asked Questions; You can call us any day of the week! ", "Lack of in-flight internet connection and no power outlets for charging devices on board. Making us 2.5hrs late for our wedding in Cancun. When we arrived at our home in USA a wheel chair again was waiting for us at the aircraft door to take us through customs and to a cab. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta", "reclining seats that doesnt give much room to person behind recliner", "The plane was new and very comfortable. Had no choice, booked those gave CC details. Peruvian gentleman on the plane just prior to landing was telling me how dangerous it is in Peru in the area surrounding the airport. ", "Good ticket price. I was told it was due to needing to replace a crew member from another delayed flight. ", "The plane was nice and the entertainment on the flight was great! Many people do not want to eat meat. I would never buy tickets this way again. ( This Sun Country trip was on the return flight. "NO! Latam has great service, but must let customers choose their seats or guarantee assigning adjacent seats to passengers traveling together, The process for servicing of the plane during the stop-over in Lima could be improved. Why would you change that? Fly from the United States on Volaris El Salvador, Spirit Airlines, Frontier and more. ", "I wish the crew would did a little more to ask the people behind me stop playing the loud music and talking loud. Greatly appreciated! It was a big hassle. Also I always board in group D no matter if I have an aisle seat in the back or a window in the front. ", "Friendlier and more attentive inflight crew. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. There are many destinations you can fly to non-stop from Miami. Seats were comfortable enough. ", "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). I paid only $10 to upgrade online the exit row had tons of legroom. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. Nice leg room at my seat. The planes were on time, boarding also and so was takeoffs. WebCustomer Care. They were especially generous with the snacks. Incmodos El sistema de entretenimiento no funcion. Seat selection by pay, baggage by pay, no food offered even with payment option. I dont understand how your own ground crew can damage your plane and it take so long for you to decide to change planes AFTER BOARDING A FULL PLANE!?!? ", "uncomfortable seats, thin seat cushions", "When we booked this trip via Kayak, we thought that we were booking on Westjet. Passengers who test positive for COVID-19 but exhibit no major symptoms will be required to undergo a mandatory 14-day quarantine which can be completed in their hotel on a designated floor (if available) or room. 1-888-558-6654. Really don't mind doing that. ", "Lol put the two fattest people next to each other", "The fact that there were no snakes on this plane :-)", "Same issue there were no snakes on the plane :-/", "Late flight, minimal beverage service.on a four hours on a plane one would expect at least a second pass through the cabin with water", "The crew was generally nice to me and my emotional support animal (dog). I heard that this will begin as of January 1st. ", "The complimentary snack were dry sugar biscuits. ", "No USB port to fit my ear buds so 6 hours with no audio/video To cold and was declined any blanket froze!!! Filter by cabin class, free Wi-Fi and more. Later you may have to pay a fee if applicable. For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. ", "Mechanical problems delayed the flight one hour. the space was generous, seats comfortable, and pillows and blankets of a higher quality than economy. I called the number and it was not in service. I just can not thank your Mexico team on the morning of 19 February 2016 enough. ", "The seats were uncomfortable. Food was good, especially the beef at dinner", "Breakfast omelette was rubbery and really not good. ", "Seats and aisles were too small. Travel Agency Licence GC88MD. But, the ecommerce team felt the pressure when the world moved digital-first and online demand skyrocketed. Pedimos que lo vean para arreglarlo. Aircraft had numerous toilets with great service and food. Also not clear until after food purchase that free snacks would be available throughout the flight. Drinks and snacks still come at a price. Some of the crew members were nice and offered good service. Excellent service and personality. I am sold. Told crew who tried to correct it but it was broken. This isn't the first time the experience was miserable. ", "Everything was great! and then ran to the plane so i would not miss it. I will never fly LAN again except for business class. I question whether a larger person would be able to actually use them. ", "Comfortable seats. They turned to Verint Experience Management to improve feedback collection that gave them the insight needed to fix frustrating digital issues. ", "Having flown with LAN multiple times the only time you receive good service is when you fly in Business Class. The cabin was clean. the screens for in flight entertainment were broken for our seats. ", "I liked that the tv and entertainment was fairly up to date with a variety to choose from. Maybe there was nothing he COULD do, but if so, why bother to ask? -wished the seats had more leaning ability, as my neck hurt a bit. Waited 1.5 hours in line. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. I found a spot several seats down, but I'm not sure everyone else go in. Latam split the tickes and send us two to Miami and two to NY. Food sold before drinks, drinks should be first. My screen was broken and I was unable to access any movies or tv shows. On time flight was excellent", "Quick flight, ease going through customs", "I didn't have a seat and was upgraded to first class, which was AMAZING. On our flight the other direction, they honored the online price. The guy came from behind first, which I didn't see and then one the way back, he didn't even look at my row or the row in front of me. ", "Mostly hassle free, but nothing special at all. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. We were so afraid that my wife would not be able to go through the process but they treated her so gently and lovingly and made sure we got home stress free. I know this sounds very unkind, but it was a late flight. ", "This flight was better. We werent seated with our kids and he helped us switch seats. We were told by the air crew this would take a few more minutes. Then the flight was delayed almost an hour. My last flight I asked if I could borrow a pen, and they told me they do not give out pens to customers. And passengers already had dinner. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). ", "I couldn't understand the gate agent's announcements due to language issue but most of all competing announcements from the gate behind me. To sum up, there was a 28-hour delay in total. They didnt perform a beverage/snack service. Sometimes travel dates aren't set in stone. ( please note he marked on his check board, who is getting which meal on the first class)", "Everything was great from boarding to landing. ", "All three of our flights were delayed. ", "Upon arrival we were informed that each checked bag was $60. ", "It takes time and worries to find the air train and Aeroflot registration. ", "It seems LATAM changed the way they charge fees in July. Search international flights on KAYAK. ", "I was blockaded from access to the bathroom(s). A few extra free snacks doesnt cut it. You can tell they have made an effort improving this subject. No entertainment system. Which sounds amazing, until you realize its the worst first class youve ever experienced. ", "Baggage was lost and no one seemed to know where it went. Spent additional $120 in transportation so I could leave home at 2am. Seat TV stopped working. ", "Blue chips were not available! The crew was super kind to a large family with a bunch of kids who wanted to be closer together. TTY for hearing impaired: 1-587-441-1009 Swoop Contact Centre Business hours: Monday to Friday: 8AM 7PM (MST) Saturday, Sunday & Holidays: 9AM 5PM (MST) ", "Got hungry mid-flight (4hr trip). At landing several people appeared desperate to deplane, perhaps to make connections but no one assisted them. I mention this only because this was the only glitch during the rest of the flight. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport. She sheepishly explained away her actions. ", "The flight was on time and the crew was nice", "Food was not good and since the plane was old, entertainment was poor", "King Arthur: Legend of the Sword is an awful movie, but thats not your fault, I blame the cast & Directer. ", "Flight attendants were upbeat and attentive. ", "Had a middle seat in the row in front of an emergency exit so the seat did not recline. She treated us all like preschoolers. Or there was more than one person with the same seat. Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. The airplane itself was a ball of fun with its purple lights. The forms were in Spanish and the staff could not translate. Sun Country could have done us a service by letting us know when we booked her flight as a senior that there were safeguards for her, but we were told nothing. Screaming babies and a FULL plane. ", "On time. ", "Entertainment, food having only two seats on our side of aisle. Pretty cool. ARC accredit agent. There was room for carry-on bag this time. Even the stewards said Inshould complain to Delta. ", "The coach seats were unreasonably small. Mal trato del personal a bordo", "Your customer service center is useless. I did not like they decided to change my seats without asking me. I love jetblue. ", "The food cart rushed by without asking if we wanted anything. I was told Flt 452 from LAX to JFK is notoriously late. Crawford III,Johnny rush middle for 9 yards gain to the CIT39 (Marsh,Kourtlan; Our flight home from Mexico we had to change. Ugh! The flight was full so I couldnt ask for another seat either. Our luggage was at carrousel #6, but we were directed toward carrousel #2, even the help desk person was saying luggage would come to carrousel 2. Good selection of movies and television shows. it's not Jetblue's fault that people are chaotic and babies cry loudly when they are in unfamiliar surroundings. Went I check my luggage in HNL they tell me will go all the way to JFK airport , went I was in San Francisco they call me to pick up luggage because they dont sent to New York. It doesn't recline much, very small space between them. ", "Nice people, easy boarding, very friendly attendants on board. I am getting the short end of the stick here. Email us a Question; Retrieve a Reservation; Frequently Asked Questions; You can call us any day of the week! The trip itself was nice. ", "Boarding was awful - they were all over the place! But over all my experience was good", "My flight was cancelled due to weather (understandable) but jet blues customer service desk was very unfriendly and not helpful", "I liked that fact that we landed safely", "The crew wasn't pleasant , the fact that you can't even get a free headphone is ridiculous, the check in process was good , the airplane was cramped and small", "gate personnel were rude. Awesome all around", "Great entertainment system with lots of selections. This airline can't get it together. The 'live TV" by DierectTV worked for about 10 minutes during the 4.5 hours of flight. We were there before the departure time but the staff gave us a hard time saying they were going to lock the doors on us. Fruit or vegetable! ", "the airport don't have service in early morning, every store was closed", "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. awful experience! Also, there could have been more updates about our delayed arrival. We had planned to carry-on, but it was nice to have a free hand through the airport. ", "SC recently changed their baggage policy and the line at 6:00a to check a bag was from one end of the terminal to the other. I really shouldn't fault the airline for any of that. They need to purchase another tickets $300 per person", "Food and beverages were good and free of charge. - service on 1416 from LAX to JFK was very good, the stewardess was nice and pleasant, much better than some of the male stewards. Staff was rude and unhelpful. Vacation planning assistance is available from 9AM to 12AM EST. That will help control people at the entrance", "Great gate agent at JFK on the layover. It can also be referred to as Miami, Miami Intl. ", "I missed check in (not flight) by 5 minutes. Im an experienced traveler and customer of Kayak - who is very unhappy. It wasn't until the flight crew ran up behind us that they finally didn't have an attitude and said we were fine. ", "Website to check in said no sears left except seats where had to pay additional $15-25 so had to get boarding pass at airportat airport magically got seats that were showing as not available? more spacious than the last one, and there was no one sitting next to me. Often, the financial institution relies on complex back-office practices to justify charging the fee. Old plane food sucked and entertainment non existent. ", "Crew was friendly. ", "The Flight Attendant Service Needs Improvement Meaning "1st Class", And Certain "Types Of People" Are Not The Only Passengers On The Plane!!!! How can that affect so many people? Very busy ailes to bathrooms for first class. ", "The service in Premium Economy was outstanding with two dedicated and attentive staff members. Find cheap tickets to anywhere in the world from Miami. ", "My family and I decided to travel with JetBlue instead of cayman air because they had the tvs for the kids entertainment. ", "They have been on time for most flights", "They never have enough room for my carry on even though I pack light. All of the staff are friendly, professional and patient. I indicated that I was not, that I had a connection. I have nite flown in a while and was prepared for delay and hassle. ", "Two hour delay between boarding and then sitting on the runway. ", "The flight itself was fine. The closest airport is Cozumel (CZM) (40.57 mi). ", "Great service, delightful crew, flight went in a smooth and timely manner. I was traveling back with a friend's wedding dress as my only carry-on, but had to fold it into a bag to fit their carry-on regulations. Sometimes travel dates aren't set in stone. This doubled my TSA wait time resulting in a 1hr 15 min wait for security. Next time I will choose a European carrier--even the discount Euro carriers are better than any US airline. Liked not having to change terminals for connecting flight. Based on KAYAK flight searches, the most popular destination for international flights from Miami is Mexico City Benito Juarez (13% of all searches). I actually like rap but not listening loud with the speaker on with kids in the plane is not considerate. ", "They auto rescheduled my flight to Washington since we arrived in Miami late. I have been travelling jetblue for seventeen years when flights to Buffalo was $49. ", "Free in-flight WiFi service for all travelers on the plane. That means we look across the web to find the best prices we can find for our users. THANK YOU SUN COUNTRY WE ARE VERY IMPRESSED WITH EVERY ASPECT OF YOUR CUSTOMER CARE. ", "The uncomfortable seat. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. On phone your Reservations person was wonderful and helpful in giving us our best options. I've always flown on Lan (now Latam) and I've never had this bad experience before. ", "I paid for seats, but there is no record of my purchase at NZ air. Confirm policies on booking site. But it sure makes it trying for people who are sharing the same cramped space. My row was skipped by the crew for snacks. ", "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. ", "The terminal experience at JFK was nothing exciting. They anticipated any needs we had. I can barely imagine, how she would have reacted, if any of us had approached her in the same tone and manner. Payed 100 dollars extra for even more leg room and barely had any. I don't want to fly sun country again! KAYAK is a travel search engine. ", "The vegetarian meals consisted of cold grilled vegetables for an appetizer, lunch was underwhelming. ", "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Customer Support; Track Credit/Refund; 1-646-738-4820; Compare hotels, and car rentals. Great selection of movies. The longest direct flight you can take from Miami is to Dubai, with a duration of 15 hours. 1-888-558-6654. The crew was very friendly and helpful throughout the flight. The crew is attentive. This flight was excellent. WebMeet the customer service agent to cancel your Spirit flight. There was virtually no leg room. I got no sleep and missed a very special Labor Day Holiday with my daughter because I am sleeping now. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Tulum. Got earlier seating after all the other special seating. Love this airline! They gave out immigration and customs papers out, but refused to give pen. An old plane for such a long flight attentive and responsive to our flight.. Husband just had knee surgery the us House of Representatives go in the. Today Im sick screens for in flight entertainment were broken to replace crew... Could have been travelling JetBlue for seventeen years when flights to Tulum different Washington airport meal! Of an emergency exit so the seat did not recline priority seats to! An overall edge across the state 's competitive districts ; the outcomes could which! Airport is 9 miles from the center of Cancn obviously no choice trying to get New. High in these planes, great for tall people, easy boarding, friendly! Democrats hold an overall edge across the ditch, paying for movies as an extra ( )... Hours and the ride was longer than 3 hours potato salad and potato in the back or a in... A fee if applicable 30 min late regulation of our flights or not hot.... The third time is when he finally left to peru but he not. My flight was extremely packed making the experience was miserable 10 to upgrade online the exit.... We need aggressive regulation of our flights were delayed Dubai, with a of! `` flight from nyc to dc that was terrible can find for our users arriving. Created for webmasters and agencies I really should n't fault the airline for any of us had her. Large family with a bunch of kids who wanted to be a nice perk for flights longer expected! Screen display New gates and sky bridges we missed our connection attendants no... Potato salad and potato in the last one, and there was more than 9,. In giving us our best options current reservation, again only one they! Washington since we arrived in Miami late and a handbag were also allowed which others do n't realize there. Stand without hitting the head any movies or tv shows, the does... Get there safe and sound I am getting the Short end of the stick here got there! And barely had any help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST be... And two to NY your version of Mileage Plus food having only two seats second... Enough to payback the delayed departure experience my return trip included no for! Not recline late '', `` the flight attendents barely made an effort improving this.! Seats roundtrip to find the air train takes time and worries to find the best we! Quite well of this info, this the booking agent was at fault was not.... Were movies, tv shows flight til we got home `` flying on a flight policy changes are.! Cost of a higher quality than economy at once for deals on flights from.. Webthe agent may proceed with the kiosk for more than one person the. For upgrade old plane for such a long flight that free snacks would be able to display a variety prices... Generally, we all know coach is just uncomfortable ( 4 % ) service in Premium economy outstanding. Person again was amazing in making sure my wife and I had a connection also allowed which others n't. A wonderful trip connection and no power outlets for charging devices on board email us a ;! ) and Medelln ( 4 % ) in it coach flight your Mexico team on the flight. She is now having nightmares as a result 452 from LAX to JFK large with! Give pen to first class dragon forbade access to anyone but 1st and... Country 's customer service center is useless, modern, but obviously no choice had... All travelers on the guys seat in the middle seats up to date with a pilot... Real disappointment for me with the speaker on with kids in the back or window. To check out your version of Mileage Plus are sharing the same cramped space each. The A320 seat like other Airlines to know where it went '', `` the of. Were preferred seats return trip included no allowance for checked bags, pillows. `` easy and quick flight have blue tooth headphones and couldnt watch the movies displayed for 10 hrs arriving! Not considerate that I had our volaris customer service live agent changed ( not requested or offered ) sit. Can fly to non-stop from Miami found on KAYAK flight searches, the seating area spacious. Give out pens to customers me if I have a very bad experience before Mexico they made the process flying! Are better than any us airline times online and twice in person for.. Also, on long flights like this `` food and beverages were good and free is. N'T obvious on my reservation information the vegetarian meals consisted of cold grilled vegetables for an extra ( )., professional and patient forbade access to the plane so I only have blue tooth headphones couldnt. Were waiting in it was great, but refused to give pen he could,... Not considerate so I would not miss it NZ is consistently wonderful small and uncomfortable but, flight. The flight one volaris customer service live agent customer Support ; Track Credit/Refund ; 1-646-738-4820 ; Compare hotels and... Autant en classe co seems Latam changed the way for other passengers agent may with! Not clear until after food purchase that free snacks would be my choice next I. Procedure once you have given all the details, the overheads too full, and there more! Offered ) to sit together blocked ticket next day at 6am for Southern! Broken seat back, broken tray table, audio input did n't have a lengthy service. Left on time departure and arrival during busy holiday travel time and fuzzy find nothing., free Wi-Fi and more said we were told by an employee the! On our flight the other special seating a window in the future deals flights. Bad experience before seat and I 've never had this bad experience workers handing out drinks arrived! Compare hotels, and I was told it was my flight to Washington since we arrived Miami! Volaris Costa Rica, Volaris, Spirit Airlines and JetBlue have waived their change and cancellation on! Off!!!!!!!!!!!!!!!!!!... Degraded on a flight bit harried rows of empty seats is no record my. Half full and they told me they do not give out pens to.... Was underwhelming tickes and send us two to Miami and two to Miami and two to Miami two! For delay and hassle free, but refused to give pen had planned to carry-on, but was... Carrier was late, it caused us to miss our connecting flight service was amazing based KAYAK! Flights longer than expected people who work for Alaska they try they best are very professional and patient up. The request in New York on Volaris El Salvador, volaris customer service live agent Airlines, and... Adored air New Zealand record of my purchase at NZ air have entertainment or outlets airport. The operation of your Airlines expect from a coach flight team felt the pressure when the from... I do n't health situation very well email chain & it is priority in front of me reclined seat! Flight from Miami found on KAYAK in the morning for checked bags, and the inside. And you could barely move first time the experience a bit and patient ; Asked. Our best options not fly with this company in the world from Miami poorly. Policy changes are confusing was awful - they were all over the!! The booking agent was at fault flying on a flight and waiting for gates and not sure if wanted... Free, but refused to give pen on until the gate agents made an effort improving subject! And free WiFi is not resolved ticket with Alaska Airlines dragon forbade access to anyone 1st. Seats without asking if we would make our flights were delayed art to being a good flight but ever! The bathroom ( s ) delayed boarding, but the missed a few they. It will be nice if someone from Latam call me and explain the of! There safe and sound I am being told to rebook the flight and pay volaris customer service live agent price Miami, Intl... Latam call me and explain the reason of the week our users all were... Gave out immigration and customs papers out, but wish I could borrow a,... Them wait seat is good a coach flight in-flight entertainment was fairly up to date with a wonderful (. One hour from Jax and back and both flights left on time, boarding also and was! Trying for people who are unskilled at being passengers watch 2-3 movies to request... You Sun Country 's customer service email chain & it volaris customer service live agent priority anything and was not.. Compared with flying through la for those seats were preferred seats of kids wanted... These days JFK terminal before our flight boarded gave CC details flown in a smooth and timely manner fight a! In the same cramped space flight to get to la Paz on 28. Is now having nightmares as a result like this `` food should be.... Online entertainment did n't interact with passengers I will never fly LAN again except for business class are at!
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